years in increasing self-pay collection results

Early-out representative

MedCo’s Self Pay collections platform is the backbone of our solution offerings. Our SPEED program (Self Pay Early Engagement Dunning) has proven best practice by our clients and our peers. MedCo's early-out billing team is trained in compliance with HIPPA, FDCPA, AAA , and we use the latest technologies to optimize collections. Our collection tools include:

  • Collections Management System (CMS)
  • High-tech Contact System
  • MCA
  • Web payment collection platform
  • SMS Texting
  • Voice Analytics
  • Interactive voice response call routing technology
  • Call Recordings

With 28+ years of experience, we understand the growing challenges related with healthcare collections. As a result, MedCo's collection team receives ongoing, specialized healthcare and financial customer service training to ensure how critical it is to secure payments while treating patients professionally and protecting the healthcare providers' reputation in their community.

Our proprietary software CMS (Collection Management System), MedCo consistently produces higher than industry standard collection percentages. Our CMS system is the result of 28 years of Best Practice and is customizable to adapt to almost any provider system.



  • Early Revenue Recovery to Prevent Accounts from going to Bad Debt Collections where a Higher Rate is Charged
  • SECURE Placement and Payment Transactions
  • Highly Customized Automated Dialer
  • Ability for Patient to Make Payments 24/7
  • Highly Trained and Certified Personnel
  • ALL Calls Recorded and Stored
  • MCA Client Access for TRANSPARENT real time monitoring of accounts and collections
  • Strategic Scoring and Analytics for Account Recovery Management
  • Customized Reporting to Customer’s Specification