PEP- 3in1 (1)



patient engagement portal

Patient Engagement Portal (PEP) is MedCo's proprietary patient payment portal which allows multi-channel communication with patients providing them information to remove any obstacles to complete their financial obligation to providers.  Accessible through SMS texts, QR code, or URL, PEP is a secure payment site.  After verification of the patient's identification, patients can view all open accounts, see all current and historic payments and statements, make a payment or set up a pay plan or engage in a LIVE chat session with a MedCo agent regarding any questions about their account.


access to billing statements, make payments , or create payment plans

with patient engagements portal, Patinets can...





view statements

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PEP- make payments





Make payments




create payment plans according to providers regulations

PEP- create payment plans
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livechat with representatives


Electronic Financial Statements

QR Codes

Live Chat

Quick pay

Payment History

Secure access


Create payment plans

Fully customizable

P.E.P. Videos

P.E.P. Informational

PEP 1pg-01