Technology

COVID-19 and Its Lasting Effect on Patient Engagement

2020 WAS A YEAR OF UNEXPECTED DIGITAL ENGAGEMENT THAT NO ONE COULD FORESEE. THE COVID-19 PANDEMIC HIT AND IMMEDIATELY CHANGED THE WAY THAT WE CONNECTED WITH FRIENDS, FAMILY, AND THE ENTIRE WORLD. DIGITAL TRANSFORMATION CATAPULTED FORWARD AT AN UNIMAGINABLE RATE. SOLUTIONS WERE BUILT OUT OF NECESSITY AND THE WORLD WAS CHANGED. END RESULT…A MUCH MORE DIGITALLY CAPABLE SOCIETY …AND WE AREN’T GOING BACK. Pre-COVID Factors First, let us take a look at factors that had begun to…

Read More

Technology and Effective AR Management

In today’s reimbursement world, average denial rates among providers are greater than 10% with best practice being at or below 5%.  So how do you effectively analyze and assign workflow to prevent timely filing for possible rebills or appeals; with some timely filings being as low as 60 days? TECHNOLOGY At Medco we utilize our proprietary Payor Compliance™ software suite.  Payor Compliance utilizes contract management solutions and denial workflow based on granular denial code analysis to effectively identify…

Read More